RESUME

 
Professional ​
info​​

I am a UX researcher for a boutique firm in the Atlanta Georgia area. Most recently I have been teaching information systems/cybersecurity in Europe to military personnel pursuing degrees while on deployment. Prior industry work experience includes managing information system implementations, particularly electronic medical records into ambulatory practices, Web development project management and network administration for the casino/hotel industry.

Skills

Photoshop

Illustrator

Axure

Balsalmiq

Visio

Adobe XD

NVivo

Dedoose

SPSS

R

Work​
experience​

User Experience (UX) Researcher
Satori Interactive, Alpharetta Georgia

​June 2014 - present

 

  • Plan, organize, and conduct research for clients regarding how end users interact with various technology offerings.

  • Conducts research on live brand web sites, third-party sites, prototypes, wireframes, and more, across multiple platforms including desktop, tablet and mobile.

  • Uses methodologies to research that include interviews, usability testing, competitive studies, card sorts and more.

  • Plans schedule according to variety of methods to be used, availability and quantity of resources, and number of subordinate personnel assigned to participate in project.

  • Provides key user insights through data/information analysis.

  • Create deliverables, user experience point of views/presentations, research plans, research reports and recommendations to present to client stakeholders.

Associate Professor
University of Maryland, University College Europe
Kaiserslautern, Germany

​August 2015 - July 2019

 

I develop and facilitate teaching US service members and their dependents undergraduate and graduate computer science and information systems courses. 

  • Taught various undergraduate and graduate computer science (cybersecurity, MIS, logic) and information systems (IS in business and government) courses.

  • Actively engaged students through frequent interaction that motivates them to succeed.

  • Guided students in active collaboration and the application of learning in problem- and project-based assignments.

  • Assisted students in starting new career trajectories either as a first job or with transitioning from military service.

  • Provided rich and regular constructive feedback.

  • Demonstrated relevant and current subject-matter expertise, and help students connect concepts across specific academic programs.

  • Developed curriculum as needed.

 

 

User Experience (UX) Researcher
Northrop Grumman, Baltimore Maryland

​April 2015 - August 2015

 

  • Worked with the Northrop Grumman UX team on various projects for the Social Security Administration.

  • Researched, designed, tested new internal correspondence site for usage across departments and between

  • personnel.

  • Presented research findings in order to obtain stakeholder sign-off on prototype design.

  • Conducted interviews to determine design specifications.

  • Organized and conducted end user prototype testing. Detailed note taker during prototype testing.

  • Qualitative and quantitative findings written and presented to senior leadership.

Languages
Languages

HTML/CSS

Ruby on Rails

Java

HTML/CSS

Ruby on Rails

Java

French [intermediate]

German [beginner]

Service

AC: CHI Late-Breaking-Work

RecSys

CSCW

Creativity & Cognition

IDC

Graduate Student Association: 

     Vice-President

User Studies Lab Manager

G

Education
University of Maryland, Baltimore County Maryland
PhD, Human Centered Computing (HCC)
Expected May 2020
MS, HCC

May 2014

Indiana University, Bloomington Indiana
BA, Journalism, French minor

​December 1995

Villanova University, Villanova Pennsylvania
Project Management Certification

​August 2002

 

Follow me

© 2016 by Germaine Irwin

 

Call

T: 202*579*9079

Contact

germaine dot irwin [at] gmail

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